How can I add users to my Workspace?

Created by MCA Suite Support Team, Modified on Mon, 10 Jun, 2024 at 6:18 AM by MCA Suite Support Team

Administrators are the only user-role who can add users to Workspaces. 


To add users to your Workspace, click on your username on the top right-hand corner and select "Account Management" from the dropdown. If you do not see "Account Management," it means you do not have rights to perform this task. 



From the Account Management page, click on the "User Administration" icon to be taken to the User Administration page. 



Once you are in the User Administration page, you will see a listing of all users. Click on the "Invite a New User" button to start the user invitation process which will add a user to your workspace. 



After clicking on the button, a slide-out panel will appear where you will need to provide: 


  1. Invitee's (new user) email address
  2. Role s/he will be assigned to in your MCA Suite workspace 


Click on Send Invitation after you have entered the above. 



The invitee will appear on the table with a list of users with the invitation status set to "Pending" until the invitee accepts the invitation.



The invitee will receive a system generated message from MCA Suite that will look something like this:



The invitee is expected to click on the link to register with MCA Suite. When the invitee clicks on the register link (or button), s/he will be taken to a page with an "Accept Invitation" button. The invitee needs to click on the "Accept Invitation" button to continue.



After accepting the invitation, the invitee will see a confirmation page. The invitee is to click on the "Go to Signup Page" button to continue with the registration process. 


From this screen, the invitee is expected to register with MCA Suite using the same email s/he received the invitation. If the user already has an account with MCA Suite (the same email received from the invitation), the invitee should click on "Login" and enter the email address and password. 



After the invitee has provided the email address and password, the following screen will appear. MCA Suite will send an email to the invitee to reconfirm the email address. The invitee should click on "Go to Homepage" or wait for the countdown clock to automatically take the invitee to the login page.



Once the invitee clicks on link to verify the account, MCA Suite will create the account and associate the invitee to the workspace.



From the User Administration screen, the Workspace Administrator should be able to see the invitee has accepted the invitation. The username will appear once the invitee enters that information. 




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